Terms and Conditions

Welcome to Rolling in Gigglez. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. About Us

Rolling in Gigglez is a UK-based online store specialising in premium handcrafted wooden rolling tools and accessories. Our store is operated by Karl Napier-Raikes.

2. Products

All our products are handcrafted and may have slight natural variations in appearance. Product images are for illustrative purposes and the actual product may vary slightly. We reserve the right to update or discontinue products at any time.

3. Pricing

All prices are displayed in GBP (£) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. The price you pay is the price shown at the time of your order.

4. Orders

By placing an order, you confirm that you are legally entitled to purchase the products. We reserve the right to refuse or cancel any order at our discretion. You will receive an order confirmation email once your order has been placed.

5. Worldwide Shipping

We ship to customers worldwide. Shipping times and costs vary depending on your location and will be displayed at checkout. We are not responsible for delays caused by customs, postal services, or other factors outside our control. International customers may be subject to import duties and taxes, which are the responsibility of the buyer.

6. Free Returns

We offer free returns on all orders. If you are not satisfied with your purchase, you may return it to us within 30 days of receipt in its original condition and packaging. To initiate a return, please contact us at our store email address. Refunds will be processed within 5–10 business days of receiving the returned item.

7. Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.

8. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Rolling in Gigglez and may not be reproduced without our written permission.

9. Limitation of Liability

Rolling in Gigglez shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the order placed.

10. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

11. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will be posted on this page and your continued use of our website constitutes acceptance of the updated terms.